Join in for an exciting episode with Vaishali Dailani to learn about how you can achieve success and tune your skills to make a difference!
Vaishali Dialani
Senior CX Strategist at Konabos
Vaishali Dialani is a globally recognized customer experience (CX) professional, ranked 11th among the Top CX Professionals in 2023 and named CXPA’s Emerging Leader in 2022. As a Senior CX Strategist at Konabos, she brings deep expertise in designing human-centered solutions for complex digital ecosystems, and has led impactful marketing initiatives across industries such as education, advertising, healthcare, fintech, and manufacturing.
About this Episode
In this episode, Vaishali shares her experiences and philosophies as a CX strategist, along with her passion for understanding human behavior. She explores how meaningful CX solutions can be built through empathy and design thinking. Vaishali also provides empowering advice for young professionals on how to develop their skills and make a positive global impact.
“I’m extremely passionate about finding problems through research and then solving them by designing human-centred experiences.”
Vaishali Dialani
“Nothing is impossible as long as you put your heart and mind into it”
Vaishali Dialani
Show highlights
“What I love most about CX is the holistic end-to-end experience and approach that it takes in.”
Vaishali Dialani
“Bringing your heart to the workplace is as important as bringing your mind.”
Vaishali Dialani
Useful Links
Instagram: https://www.instagram.com/vaishalidialani/
Twitter: https://twitter.com/VaishaliDialani
LinkedIn: https://www.linkedin.com/in/vaishalidialani
The Matrix Green Pill Podcast: https://thematrixgreenpill.com/
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